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PRIVACY POLICY

 

Edinbane Lodge (Scotland) Ltd Privacy Policy November 2018

 

At Edinbane Lodge, we are committed to protecting your privacy and ensuring that your personal data is handled in a responsible way.

 

What is personal data?

Please read the following privacy policy to understand who we are, when and why we collect personal data from your and how we use it. This policy also outlines how we keep it secure and in some cases, how it may be disclosed to others.

 

Your personal data is information you give us via the www.edinbanelodge.co.uk website, letters, email or telephone with our team in Edinbane Lodge.

 

Who are we?

Edinbane Lodge is a public company SC610054 with registered address at Old Dunvegan Road, Edinbane, Isle of Skye, IV51 9PW.

 

Edinbane Lodge is located at Old Dunvegan Road, Edinbane, Isle of Skye, IV51 9PW.

 

You can contact the team directly on info@edinbanelodge.co.uk or telephone 01470582217.

 

How do we collect information?

We collect personal data for the following reasons:

 

What information is collected from you?

You may be asked to submit personal information when you make a booking or contact our team.

 

  • When you make a booking:

  • Title

  • Name

  • Email address (used for booking confirmations)

  • Telephone number

  • Dietary requirements

 

  • When you sign up for our marketing mailing list:

  • Name

  • Email Address

 

How is your data used?

Our use of your personal data will always have a lawful basis, either because it is necessary to complete a booking or because you have consented to our use for the personal data to be used in marketing materials.

 

We will use the data for the following:

  • Internal record keeping

  • Send you service emails (booking confirmations)

  • Send our newsletters if you have opted-in to receive them

 

Any information we request from you will be safeguarded under current legislation.

 

We will only share your information with companies if necessary to deliver service on our behalf. Example being service providers (eg. Sum Up a third party payment provider used in our restaurant).

 

How and where do we store data?

We will not sell, distribute or lease your personal information to third parties.

We keep your personal data safe and held responsibly for as long is necessary as we need to complete your reservation, no more than 24 months. If you have consented to our marketing communications we will keep your data secured stored on file for 24 months.

Our website, www.edinbanelodge.com, is hosted by WIX.com. Reservations made through our website are completed using WIX.com. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

Payments are taken through Sum Up in our restaurant. Sum Up are responsible for the security of the cardholder data which is processed, transmitted and stored within our systems.  

SumUp is certified as compliant under the Payment Card Industry Data Security Standard (PCI-DSS).

 

Your data

If you would like to change your marketing preferences, please contact us by email at: info@edinbanelodge.co.uk

 

You have a right to request a copy of the personal information that the company, Edinbane Lodge Ltd holds about you and have any inaccuracies corrected. Please contact info@edinbanelodge.co.uk should you want to see the policy.

 

Security
At Edinbane Lodge LTD, we take great care in ensuring that the privacy and information of our guests are protected.

 

USE OF COOKIES

Cookies are small pieces of data used by websites to personalise online experiences for users. These collect information regarding browsing and consumer patterns, they do not collect personal information from customers.

When you first visit our site, a cookie banner will inform you of the use of these analytics technologies. They will only be used if you accept them or if you continue using this site.

 

Our third party services (Wix.com) may use cookies on the website. Please visit the third party websites to gain more information regarding their cookie policy.

Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.

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